FAQs -- Frequently Asked Questions

Q1: How do I get a quick quote from Goodway shipping?


A: Please hit Request a quote Button on Homepage and leave the cargo informations (the product name, weight, size and full address of the receiver etc.), we will reply you as soon as possible.

 

Q2: Can you check my goods for me when the cargo arrived at Goodway warehouse ?


A: Of course, we are happy to help you check your cargo . Please provide detailed requirements for inspection.

 

Q3: How do I ship my goods if I have multiple suppliers in China?


A: You can ask your suppliers to send your goods to our warehouse or we can arrange to pick up the goods from the suppliers to our nearest warehouse.

 

Q4: Is my cargo safe ?


A: Sure, we can help you take photos of the merchandise. If it reports any damage or loss, we must let you know in advance. Additionally, we have monitoring equipment installed at Goodway warehouse to keep track of your goods’ status.

 

Q5: How do I pay for the freight cost?


A: You can pay via bank transfer (T/T), Western Union, Paypal, Payoneer, Alibaba etc.

 

Q6: When will I pay you since my cargo arrived to Goodway warehouse?


A: Usually, you need to pay us before you ship the goods.

 

Q7: My supplier does not have export rights. Can you help me export goods?


A: Yes. We can buy an export license, clear the customs and ship the goods to you.

 

Q8: Do you specialize in certain commodities and shipping methods?


A: Besides the general commodities, we also have special line for the sensitive goods like electric and magnetic goods,  textile and clothing, liquid and powder goods, baby products etc, both available in sea and air freight. 

 

...If you have more questions, pls feel free to contact us now! mail 

2023-10-09 23:48